How to engage employees in strategic planning

In this episode of Toughest Call, Mark Bowden, world-renowned body language expert and communications coach, walks us through the process he uses with leaders to guide them to present ideas effectively.

We're doing a role-play: Toughest Call host Chaz Thorne is playing the role of CEO of a fictional company called Terrific Toboggan Co. With a fresh new one page strategic plan in hand, Chaz has come to Mark seeking advice on communicating the new plan to his wider team.

Chaz Thorne: Welcome back, or welcome to Toughest Call, a podcast for organizational leaders where we hear stories from your leadership colleagues about career-defining decisions. I'm your host, Chaz Thorne.

In this very special and fun episode, I'm talking with my good friend, Mark Bowden, one of the world's top experts in body language and communication. Mark is a sought after keynote speaker and Communication Coach. His clients include politicians, presidents and CEOs of Fortune 500 companies, and prime...

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An emerging brand’s strategy for achieving rapid growth

A challenging decision organizational leaders can face is when to grow, and by how much. In this episode of the Toughest Call podcast, Suzie Yorke, Founder of Love Good Fats, talks about her decision to “go big” in launching her products across the United States with a major retailer. Additionally, she talks about the expansion process that took place while making the leap from an emerging brand in the natural goods channel to a CPG brand working with big retailers.

Suzie Yorke: On paper we could scale to over 100 million bars, no problem. But then the timing of it when you had two large banners coming on the same month is a different conversation than if you can scale over a year.

Chaz Thorne: Welcome back, or welcome to Toughest Call, a podcast for organizational leaders where we hear stories from your leadership colleagues about career defining decisions. I'm your host, Chaz Thorne.

In this episode, I'm talking with Suzie Yorke about her decision to go big...

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How to prepare a strategic plan for a successful career change

The COVID pandemic has caused many to rethink their relationship with their careers and much ink has been spilled about the Great Resignation. In this episode of Toughest Call, Rishad Tobaccowala, futurist, and author of “Restoring the Soul of Business: Staying Human in the Age of Data,” talks about his strategy for leaving an already successful career decades in the making to achieve something completely different.

Rishad Tobaccowala: Rishad, every career has a midnight hour. The smart people leave at five to 12.

Chaz Thorne: Welcome back, or welcome to, Toughest Call, a podcast for organizational leaders where we hear stories from your leadership colleagues about career-defining decisions. I'm your host, Chaz Thorne. 

In this episode, I'm talking with Rishad Tobaccowala about how he prepared for an exit from an already successful career to something completely different. Rishad, a futurist and keynote speaker who advises global businesses, is the author of...

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Toughest Call Ep. 109 – Doing the impossible - TRANSCRIPT

Lori Nikkel  00:08

And we knew that we had to scale instead of three years in minutes, and scaling wasn't just not two people event scaling the whole business.

 

Chaz Thorne  00:17

Welcome back, or Welcome to toughest call a podcast for organizational leaders, where we hear stories from your leadership colleagues about career defining decisions. I'm your host, Chaz Thorne. In this episode, I'm talking with Lori Nikkel about her decision to hasten the pace of international expansion to meet the growing demand for food during the pandemic. Lori is the CEO of Second Harvest, a charity that recovers fresh unsold food to protect the environment and provide immediate hunger relief. How many times in your career Have you been told something you wanted to attempt was impossible. Though this may turn out to be true. It's also a position often taken by the overly risk averse to stifle innovation and maintain the status quo. Lori talks about how she leaned on the power have...

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Toughest Call Ep. 108 – Finding Harmony between Personal and Professional Ambitions - TRANSCRIPT

 

Heather Byrne  00:06

It was emotional. It was emotional people definitely felt like it was out of left field.

 

Chaz Thorne  00:13

Welcome back, or Welcome to toughest call a podcast for organizational leaders where we hear stories from your leadership colleagues about career defining decisions. I'm your host, Chaz Thorne. In this episode, I'm talking with Heather Byrne about a tough call, she faced deciding to leave an organization she cared deeply for to relocate closer to her extended family. Heather is the executive director of Alice house, a provider of safe second stage housing and support for women and children leaving situations of intimate partner violence. Many of us struggle with finding and maintaining a healthy balance between family and career. At times, it can feel impossible to reconcile our personal and professional ambitions. Heather talks about how taking care of what made her feel, allowed her to become an even more effective leader.

 ...

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Toughest Call Ep. 107 – Breaking with tradition and forging your own path - TRANSCRIPT

Jonathan Torrens  00:04

There are always different avenues you can take and of the traditional one isn't working. Find a way. It's sort of the entrepreneurial spirit. And most people I know that have achieved some level of success had some donkeys on the road to get there.

Chaz Thorne  00:21

Welcome back, or Welcome to toughest call a podcast for organizational leaders where we hear stories from your leadership colleagues about career defining decisions. I'm your host, Chaz Thorne. In this episode, I'm talking with Jonathan Torrens about his decision to take control of his career and work by striking out on his own and leaving behind the suffocating notion of that's just the way things are done around here. for 30 years, Jonathan has been a mainstay in Canadian TV with resume credits that includes street sense john division Trailer Park Boys, Mr. D. This hour has 22 minutes to grassy Royal Canadian Air Force and Letterkenny, a multiple Screen Award winner, Jonathan has...

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Toughest Call Ep. 106 – How you choose to do the work IS the work (with Jewell Mitchell) - TRANSCRIPT

Jewell Mitchell  00:05

I just needed to make sure that I was prepared. Should it not go that way?

 

Chaz Thorne  00:12

Welcome back, or Welcome to toughest call a podcast for organizational leaders where we hear stories from your leadership colleagues about career defining decisions. I'm your host, Chaz Thorne. In this episode, I'm talking with Joel Mitchell about a challenge she faced when she felt the process for a large capital campaign was becoming disconnected from the organization's vision and values. Julian nonprofit leader with a particular belief in and focus on supporting the potential of women and children. Individuals can have very different approaches to decision making. And when you put these different approaches into a group process, conflict can erupt. jewel talks about what she learned from this difficult experience about the leaders role in setting up these group processes for success and how to keep your team on track as you move forward.

 

...

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Toughest Call Ep. 105 – I should have just stuck to the plan (with Zach Selch) - TRANSCRIPT

Zach Selch  00:04

And I'm going to go on and say, fuck, you know, we have this nice package for you, we're gonna do this. And he literally like turns his head and throws up on my shoes.

 

Chaz Thorne  00:15

Welcome back or Welcome to toughest call a podcast for organizational leaders where we hear stories from your leadership colleagues about career defining decisions. I'm your host, Chaz Thorne. In this episode, I'm talking with Zack selge, about a tough call that he made and regretted around the firing of a non performing employee. Zach has been an international sales executive for over 30 years and is the author of global sales, the practical playbook on how to drive profitable growth. Having to let go of people is often one of the hardest things to do as a leader, that ensuring we have the right people in the right jobs is a defining part of a leaders role. Zach's story is instructive in that he allowed himself to be swayed toward a decision that he instinctually...

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Toughest Call Ep. 104 - Making the Hollywood Blockbuster Robin Hood: Prince of Thieves (with John Watson) - TRANSCRIPT

John Watson  00:04

The big thing was, they wanted us to produce the movie, at least they were willing to let us produce the movie ourselves, which was what we really wanted to hear.

 

Chaz Thorne  00:15

Welcome back, or Welcome to toughest call, a podcast for organizational leaders, where we hear stories from your leadership colleagues about career defining decisions. I'm your host, Chaz. In this episode, I'm talking with john Watson about a tough call he faced in the making of his movie Robin, starring Kevin Costner. JOHN is a Hollywood producer with credits including backdraft blown away mall Flanders, the outer limits, Harriet, and the last full measure. JOHN talks about a particularly tough call with a tight timeline he and his partners had to make in the early days of their movie Robin Hood, this decision had significant ripple effects, both good and bad, that would be felt for decades to come. Join, let's start at the point where you decided to write this...

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Toughest Call Ep. 102 - To go forward or retreat while 2,000 meters above certain death (with John Bourke) - TRANSCRIPT

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John Bourke  00:04

I may end up dead. So low probability. I don't know if I was mentally survive, dangling off the rope with a tooth longer dropped below me.

 

Chaz Thorne  00:15

Welcome back and welcome to toughest call a podcast for organizational leaders where we hear stories from your leadership colleagues about career defining decisions. I'm your host, Chaz Thorne. In this episode, I'm talking with john Burke about a tough call he faced when climbing a literal mountain, and what he learned from it as a leader. JOHN is the president of the Business Excellence Institute, a worldwide membership body for Business Excellence professionals, john talks about a difficult choice he had to make while standing on a narrow ledge above a deadly two kilometer drop. Though it was not a call he had to make for his business, the repercussions of that defining moment continue to inform how he approaches his professional decision making. JOHN, let's start at the point of why did...

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